witching from an Onic eSIM to a Physical SIM can be necessary for several reasons, such as device compatibility, network preferences, or personal choice. If you’re an Onic Mobile user and want to switch from an eSIM to a Physical SIM card, this guide will walk you through the process smoothly.
Understanding eSIM and Physical SIM
What is an eSIM?
An eSIM (embedded SIM) is a digital SIM that allows users to activate a mobile plan without needing a physical SIM card. It is directly embedded into compatible devices and can be managed via software.
What is a Physical SIM?
A Physical SIM is the traditional removable SIM card inserted into a phone’s SIM card slot to connect to a mobile carrier network.
Why Convert from eSIM to Physical SIM?
You may need to convert eSIM to a Physical SIM for the following reasons:
- Your mobile device does not support eSIM.
- You’re switching to a phone that has a SIM card slot.
- Network issues with eSIM on certain carriers.
- You prefer having a removable SIM for flexibility.
Getting Your Onic SIM or eSIM in Pakistan
Getting your Onic SIM or eSIM is quick and hassle-free! Here’s how:
1️⃣ Visit our website or download the Onic Mobile App.
2️⃣ Select your base plan and click Next.
3️⃣ Choose your SIM type – Physical SIM or eSIM.
4️⃣ Select “New Number” and pick your preferred one.
5️⃣ Enter your profile & delivery details, then verify via OTP sent to your email.
6️⃣ Choose how you’d like to receive your SIM:
- Home Delivery – Our rider will bring your SIM to you and complete biometric verification upon delivery.
- Pickup – If available in your city, you can visit an Onic Spot to complete biometric verification and collect your SIM.
7️⃣ Make a secure payment using Credit/Debit Card, JazzCash, EasyPaisa, or Bank Account. 8️⃣ Once biometric verification is completed, your SIM will be activated within 2 hours.
📌 Important: Biometric verification is mandatory before your SIM can be activated.
Steps to Convert Onic eSIM to Physical SIM
Step 1: Contact Onic Mobile Support
Before making any changes, reach out to Onic Support via:
- In-app chat (Onic Mobile App)
- Helpline: Dial 339 from an Onic SIM or 051-111-339-111 from any network.
- Email: happiness@onic.pk
Step 2: Request an eSIM to Physical SIM Swap
Inform Onic customer support that you want to switch from eSIM to a Physical SIM. They may ask for details such as:
- Your Onic number
- IMEI Number of your device
- Verification details to confirm your identity
Step 3: Receive Your New Physical SIM
Once the request is processed, you will receive your new SIM card through one of the following options:
- Home Delivery – A rider will deliver your SIM and complete the biometric verification.
- Pickup – Visit an Onic Spot for biometric verification and collect your SIM.
Step 4: Activate Your Physical SIM
Once you receive your Physical SIM, follow these steps:
- Insert the SIM card into your phone’s SIM card slot.
- Restart your phone.
- Wait for Onic network activation (usually takes 2 hours post-verification).
Step 5: Deactivate Your eSIM (If Necessary)
If your eSIM profile remains active, you can manually deactivate it by:
- Going to Settings > Mobile Network
- Selecting your eSIM profile and choosing Delete eSIM
Frequently Asked Questions (FAQs)
1. Can I switch back from a Physical SIM to eSIM later?
Yes! You can convert back to eSIM anytime through the Onic Mobile App.
2. How long does it take to activate my new Physical SIM?
After biometric verification, your Physical SIM will be activated within 2 hours.
3. Will I lose my number when switching from eSIM to Physical SIM?
No, your Onic number remains the same when switching between SIM types.
4. Does Onic charge a fee for the SIM swap?
Check with Onic Support for any applicable fees for SIM swap services.
5. What payment methods are available for purchasing a new SIM?
You can pay using:
- Credit/Debit Card
- JazzCash, EasyPaisa
- Bank Account Transfers
Conclusion
Switching from Onic eSIM to a Physical SIM is a simple process. Whether you’re facing device compatibility issues or just prefer a removable SIM, Onic Mobile makes the transition smooth with quick activation and biometric verification. If you need assistance, reach out to Onic Support anytime!
Stay connected with Onic! 🚀💜